2025 Customer Reviews

Overall, we had a good experience. We would have loved to see a little more of the city of Beijing instead of just seeing the major attractions. Our guide in Beijing is very friendly. It would help if she spoke a bit louder.
Celine and Bella were very informative and helpful who arranged for someone to pick up all our luggage while at the train station. Of course we didn’t mind paying extra for the service. It could be hectic for 4 seniors fighting for a place to store our luggage. We received priority boarding. We were happy with all of our drivers, Mr Han. Mr Tung and Mr Chan. Although not all meals were included, we love the flexibility to make our own choices. We would definitely travel with you again and recommend to friends and relatives.

I had a wonderful time on the TravelChinaGuide tours. We did the half day terracotta warriors tour in XiAn with Lily, Beijing day trip with Rocky, and Guilin-Yangshuo 3 day tour with Monica.

All of our guides were helpful, very knowledgeable, and spoke excellent English. I had a great time and learnt a lot.

In Guilin, the tour company organised great hotels and a driver for us as well. It went very smoothly - no problems at all. Would definitely recommend this tour company.

Absolutely outstanding tour. All guides except one were exceptional. The other was good. The guides were knowledgeable, helpful, and flexible. Having drivers really facilitates the trip. Having personal guides and drivers for just the two of us is the way to travel. Agate Travel kept up with what was always happening. The hotels were nice. All the people that we met were very friendly and welcoming. My wife is legally blind and has limited mobility. I must eat gluten free and dairy free. Options were always available for us. The only problem with the trip is that it was supposed to be dry season, but it rained all but two days. We had rain gear and were able to keep going. Based upon our experience we recommend Agate Travel trips. Five stars.

I am strongly recommended you use www.travelchinaguide.com to travel in China. This year was the fifth time we used their service since 2016. They provide excellent travel experience.
We had our family as a group to travel to Shangxi 10 days in Sept 2025. Our tour guide was Miller. He had excellent knowledge of Shangxi's history and culture. He delivered with enthusiasm and creativity. His communication skills were strong, clear, and active listening to our concern.

Very good organization, efficiency and careful attention to the details of the trip.

We were really fortunate to have Emily Xin serving as our travel consultant in the planning of our 7-day private Chengdu-Chongqing tour completed recently. As per our wishes, she arranged all things for our group of 7 adults without a hitch, including must-visit destinations, admission tickets, hotels, suitable tour guides, bullet train tickets, etc. Her strong diligence, responsiveness, knowledge, advice, and ability to serve cheerfully directly contributed to our successful tour planning. Her flawless arrangements with the local tour guides, who were knowledgeable and helpful throughout, enhanced the quality of our tour experience. Emily is no doubt a great asset to Travelchinaguide.com. Thank you very much Emily for all your help and hard work! I also appreciated your personally assisting me each step of the way, from start to finish.

My family of 3 travelled through china for a month from shanghai, beijing, xi'an, chengdu, zhangjiajie, and guangzhou including a short cruise seeing the three gorges dam.
From start to finish, we were very impressed. The tour guides spoke great english and two guides very good cantonese. We saw all the sites without feeling too rushed, except for parts of Beijing--but that was due to Golden week coming up. The accomodations were excellent for 3-star options, nearly every one was in a walkable part of the city.
Special thanks to Nicole, out trip organizer who had to re-plan everything a year later due to one of our member's passport snaffu.

Wendy helped us plan for our 7-day private tour with such devotion from the get go. She was really helpful and prompt in her response. Everything was well organised and nothing was left to chance.

Our tour guides all spoke good English. Joy was fun and caring; she attended to all our needs in Chengdu & Leshan without any prompting like bringing me special tea sachets for my cough which was much appreciated. Mr Yang & Amy, our tour guides in Chongqing, were both excellent. They were very knowledgeable and provided good insights into the historical and cultural aspects of the places we visited. Our hotels were all excellent except for Grand Hyatt Chengdu which was a bit dated and our room had a musky smell and poor soundproofing. We also had really good and safe drivers and their cars were all really clean and comfortable.

We had a really good experience overall and we would happily engage TravelChinaGuide for our next China holiday.

We just returned from a 5 day custom trip to China, visiting Beijing and Xi’an, and it was an unforgettable experience thanks to an outstanding team of guides, drivers, and coordinators.

From the very beginning, Wendy Lee, our overall travel coordinator, made the experience seamless. Her communication while creating our custom itinerary was excellent — she was responsive, attentive to our preferences, and ensured every detail of the trip was tailored perfectly to our needs.

In Beijing, we were incredibly fortunate to have Fen, our phenomenal driver. She was always early, greeted us each morning with a warm smile, and navigated the busy city streets with calm precision. Her professionalism, kindness, and cheerful presence added so much comfort and enjoyment to our time in Beijing.

We also had two wonderful guides — Li Wen Quan and Tom — who made the city’s rich history come alive.
   •   Li Wen Quan led us through the Great Wall and the Summer Palace, sharing fascinating stories and insights that deepened our appreciation for both sites.
   •   Tom guided us through Tiananmen Square, the Forbidden City, and the Temple of Heaven, blending deep historical knowledge with an engaging, personable style that made the day both educational and fun.

In Xi’an, our guide Rita was equally outstanding. She managed to fit so much into one amazing day — from the awe-inspiring Terracotta Warriors to a walk along the Xi’an City Wall and the bustling Muslim Street. Her passion for history and enthusiasm made the entire day flow beautifully and left us with incredible
memories.

Highly recommend this tour!

This was our second private tour with TravelChina, the first was in China during 2018 and the second we’ve just completed this October 2025, which was in India, the golden triangle. I really cannot find a fault with our private guided tour. We were four and none of us had been to India previously. Our tour began when we were met at Delhi airport by the TravelChina representative and our driver, Anand Sharma, who took us to our first hotel. We had the remainder of that day to relax and do our own thing. Each of our hotels were 4 stars, Crown Plaza’s and Holiday Inns. Each of them were perfectly clean and offered some wonderful food. Our tour included sites in Delhi, Agra and Jaipur and each city had a separate tour guide. Anand, our driver throughout the tour, who spoke good English, had a very spacious mini bus with essential air conditioning, a good supply of chilled water and snacks. There was plenty of seating for the 4 of us and a guide, it was very comfortable. We had 3 guides who were interesting, considerate and with whom we had some good fun. They were all very knowledgeable and each of them were able to communicate to us the history, the occupants and the purpose of the architecture or construction that we were viewing. So it is a big ‘thank you’ from the four of us to Mahip who gave us a wonderful time in Delhi, amazing sites with a lot for us to think about, thanks for everything Mahip. At Agra we met our guide Masood, Agra has the Taj Mahal an incredible historic building. Masood was able to tell us all about it’s history as we watched the sunrise and then introduced us to a more recent historical object ‘Diana’s Bench’. Thanks for the photographs Masood, they were magnificent. In Jaipur we met our next guide Samee, who amongst other sites, took us to the Amber Fort. It’s not to be missed and of course Samee was able to to tell us all about the history behind it, fascinating. It started raining but it didn’t stop us from seeing Jantar Mantar a superb working observatory. We just hope that you got home OK that evening Samee, it was raining very hard.
Mahip, Masood and Samee, thank you all for the photographs that you took of the four of us, they were amazing.
Anand our driver was essential to the tour. He was with us from day one and had to deal with the driving and the traffic in the cities we visited. He’s a very patient man. He was also very punctual and dealt with all our needs whilst he was with us. In particular at the end of our tour he took us to the hotel we had booked for that night before we flew out of Delhi the following morning. However, we didn’t stay at this hotel so Anand helped us book another hotel and then drove us through Delhi to our new accommodation. Thank you for that Anand it was very much appreciated. I would not hesitate to use TravelChina again, they were always approachable and replied to my emails by the following morning. Excellent, I would certainly not hesitate to use TravelChina again for a private tour.